TERMS AND CONDITIONS:

  • BILLS ARE PAYABLE IN OUR OFFICE WITH CHECK, DEBIT/CREDIT CARD OR MONEY ORDER. 
  • IF YOU WISH TO PAY WITH CASH, YOUR BILL CAN BE PAID AT BUILTWELL BANK.  
  • UTILITY BILLS ARE A RECURRING CHARGE DUE ON THE 15TH OF EACH MONTH.
  • IN THE EVENT OF NOT RECEIVING A BILL, THIS DOES NOT RELIEVE YOU OF YOUR RESPONSIBILITY TO PAY.
  • PLEASE CONTACT OUR OFFICE AT (931) 762-9481 TO INQUIRE ABOUT THE AMOUNT YOU OWE.
  • IF YOU FAIL TO PAY YOUR BILL BY 4:00 P.M. ON THE 25TH OF EACH MONTH AND YOUR WATER IS DISCONNECTED FOR NON-PAYMENT, A $50.00 RECONNECT FEE WILL BE ADDED TO THE TOTAL OF YOUR BILL.  
  • ALL FEES ARE NON-REFUNDABLE.
  • WATER DISCONNECTED FOR NON-PAYMENT WILL ONLY BE TURNED BACK ON DURING REGULAR BUSINESS HOURS.
  • IF WATER IS DISCONNECTED FOR NON-PAYMENT, A PAYMENT IN FULL MUST BE RECEIVED IN OUR OFFICE NO LATER THAN 2:00 PM FOR THE WATER TO BE RECONNECTED THE SAME DAY.  ALL PAYMENTS AFTER 2:00 PM WILL BE RECONNECTED THE FOLLOWING BUSINESS DAY.

YOU MUST FIRST SUBMIT YOUR CONTRACT.  IT WILL TAKE YOU BACK TO THE TOP OF THE PAGE WHERE YOU CAN PAY YOUR FEES BY CLICKING ON THE NEW SERVICE PAYMENT.